Returns and Refunds Policy
Himalayan Haze Returns and Refunds Policy. Each physical product is made to order. Claims for damaged, defective, misprinted, lost, or incorrectly supplied items can be raised within 30 days of delivery with the order number and photographs; approved claims are resolved with a replacement or refund to the original payment method. Change-of-mind returns and size or colour exchanges are not generally available for made-to-order items unless required by law, and consumer guarantees under the Australian Consumer Law are unaffected. Subscriptions are cancelled through the billing portal and are not physical returns.